Help With Email

In this article, you’ll learn:

 


 

Create An Email Account

Let’s build an email address! Here’s how:

  1. Visit the Manage My Email login page.
    1. Admin ID = your domain name
      1. limited to 30 characters – if your domain is too long, trim the Admin ID down to 30 characters
      2. do not use “www.” as part of the Admin ID
    2. Password = same password you use to login to the Client Area
  2. Under Email Hosting, choose “Mailboxes”.
  3. Click Add Mailbox. Complete the associated fields & save your work.

Warning! Don’t forget your new email’s username & password! You’ll need it to login to webmail or setup your account on a computer, tablet or mobile device.

Your email will begin working in approximately 10 minutes!

 


 

Check Email Online

If you’d like to utilize your email via a web browser, here’s how:

  1. Visit webmail.jamspiritsites.com.
  2. Login with the credentials entered in the initial mailbox creation.

 


 

Retrieve email on your computer, tablet or mobile device.

  1. Visit emailhelp.rackspace.com.
  2. Enter your email’s login credentials.
  3. Choose your device and simply walk through its step-by-step instructions!